News & True RV Stories
Letter of Gratitude
Published November 05, 2008
Category: Customer Appreciation
I need to get this email off to you, to express how much your service above self has meant to Christine and me. You are a great salesman; the world knows that by your ranking as one of the top Country Coach salesman numerous times.
However people should know what you did for us. We called you at 7:45 on a Sunday morning stranded with a particulate filter problem. We talked to you on and off all day, maybe 10 times and you guided us through various procedures and advised us on whom to call when we got no help from Coach Net. You helped us with Rick Garlitz of Cummins who responded quickly and with all the help one would ever need. You proved that a top salesman doesn't stop at the sale, but continues on after the closing, something rare in today's market. If everyone knew, the integrity within which you operate and the caring you display, well.......I don't know why anyone would buy from anyone else in the country. You made our decision of living in Orlando Florida and buying from you in Junction City, Oregon, the best decision we could have made. Please feel free to share this with anyone of you choosing, or have them call us.
Christine joins me in expressing our most sincere gratitude for everything you have done for us.
Bill & Christine
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